IT Support Engineer (f/m/d)

Bezeichnung: IT Support Engineer (f/m/d)
Anbieter: über Campusjäger GmbH
Internetseite des Anbieters:
Einstellung ab:
Ort der Arbeitsstätte: Berlin
Stelle an der RUB: nein

Your Responsibilities


 - Taking ownership for the IT support department

 - Building and fixing machines/hardware and resolving any equipment issues

 - Troubleshooting software issues, offering first level support to a studio of over 100 people, at present

 - Communicating and working with a wide range of people, with the ability to understand their needs and translate that into actions

 - Managing account license and permissions across Email and multiple cloud based services

 - Taking care of assigning new permissions for new starters or internal changes

 - Ordering and setting up machines for interviewees and new starters, making the process as smooth and quick as possible, including finding new ways to improve IT onboarding

 - Sharing the ownership for local infrastructure such as the alarm system, room booking system etc



Your Skillset



 - A keen interest to forge a career in IT support

 - A strong knowledge of both Windows and Mac operating systems

 - Experience with setting up, fixing and maintaining hardware

 - Strong problem solving skills with a tenacity to overcome all problems through research, learning and trial and error

 - The ability to take ownership and initiative to find solutions to problems and also improve our processes as the company scales

 - Must be a strong communicator with the ability to work across all company departments and at all levels. Have patience to handle first line requests and trouble shoot for non-technical people

 - Have a hands on mentality, with the ability to identify problems and proactively fix them

 - Ability/willingness to occasionally work outside of working hours to ensure that a problem is resolved, should one arise


 - A passion/interest in video games

 - German language skills would be beneficial, but are not essential

 - Knowledge of programming or scripting languages is beneficial, such as; Bash, Perl, Powershell or similar

 - Previous network infrastructure maintenance experience



What we offer


 - Team - A position in a driven and brilliant international team

 - Rapid Development - An organisation truly dedicated to getting things done as fast and elegantly as possible

 - Autonomy - We have a flat hierarchy and value people who take on responsibility, ownership and can contribute to our games from their first day

 - Opportunity - We offer career progression, training and opportunities to impact a growing company. We regularly hire people with potential and have seen many interns and working students join us permanently

 - Players - We’re aiming to be one of the most player centric companies in the world. Working on a live game ensure your work is seen by millions and you will gather rapid feedback from the players

 - Training - A personal learning budget of €1,000+ to spend on learning and development, including books, workshops and attending conferences. We also offer in-house training such as coding classes

 - Studio - A modern workspace with state of the art tech, based in Berlin

 - Equipment - The newest technical equipment, including laptops and phones, which may also be used in your free time - you get a new one every 2 years

 - Food and Drinks - Fresh fruits to keep you healthy and fresh coffee to keep you alert. We also have a fully stocked fridge; Smoothies, Coke, Club Mate, beer etc

 - Health and Fitness - We pay €50 towards a monthly gym membership or a fitness activity

 - Competitive Salary - We believe that top performance should receive top payment

 - Profit Share - Full-time employees also get the chance to financially profit from our unique company share/stock option program

 - Relocation - Relocation support to help you move to Berlin

 - Parties - Regular company parties to celebrate, including Summer, Christmas and key company milestones

 - Team Events - We regularly have events like bowling, BBQ’s and Movie nights. This year we went to Tenerife for a company holiday!

 - Wisdom and Waffles - Industry thought leaders join us to share their knowledge with the team

 - Friday Celebrations - Company provided dinner and drinks on Friday afternoons



Interested? We are looking forward to your application via Campusjäger!


For more information or to apply visit: